My Blackberry is not Working!

Thanks to Nancy Ritchie for this one.

For those who feel technology challenged, a few definitions:

Blackberry: a line of smartphones developed and designed by Canadian company Research In Motion (RIM).
Orange: a mobile network operator and internet service provider in the United Kingdom.
Apple: a corporation that designs and markets the Macintosh line of computers, the iPod, the iPhone and the iPad.
Dongle: a small hardware device that plugs into the serial or USB port of a computer.
Booting: a self-sustaining process that proceeds without external help.                                     Xbox 360: a video game console produced by Microsoft.

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